Product Support Engineer (Ref. ID: PSE)

  • Home
  • /
  • HR Desk
  • /
  • Current Openings
  • /
  • (Ref. ID: PSE)

Description  

Responsibilities
>> System integration, Issue debugging and supporting pre and post sales activity of LTE and 5G test tools and deployable solutions.

Required Experience
  • Experience- 0 to 2 years.

Primary Skills: Candidate should possess working knowledge in the following skills.

  • Excellent verbal and written communication, interpersonal, presentation and customer handling skills.
  • Candidate should have fundamental core networking skills, with basic knowledge of TCP/IP Protocol suite, OSI layered architecture and should be able to relate that knowledge in troubleshooting related issues.
  • Ability to learn quickly and adapt to new product support as organization evolves.
  • Ability to multitask and prioritize work effectively with proven analytical skills.

Additional Skills(Preferred): Candidate should possess working knowledge in the following skills.

  • 0-2 years of experience in automated/manual testing/integration in the field of computer networking is plus.
  • Ability to write test automation scripts would be an added advantage.
  • Hands on experience with Linux, Cloud systems, APIs, Application and Database systems.
  • Good understanding of complete software delivery cycle(worked with ticketing system, escalation management and building knowledge base for customer support organization)

Educational Requirements
  • B.Tech / M.Tech / M.Sc (Computer Science/Information Technology/Electronics & Communication)

Please submit your resume indicating the desired position along with the Reference ID to  jobs@polarisnetworks.net